Frequently Asked Questions

You don't need to decide this on your own.

For children and teenagers, we begin with an Initial Family Assessment. This 90-minute appointment costs £120 and gives us the opportunity to explore what's been happening, understand the wider family and relationship context, and consider what may be contributing to the difficulties.

Following the assessment, I'll make personalised recommendations about the most appropriate next steps. Depending on your family's needs, this may involve ongoing work with me, a referral to an affiliate therapist within The Healing Space for individual therapy, or a place on my waitlist if working with me is recommended but I'm not currently available.

The aim is to help you understand the options and identify the most appropriate way forward, rather than expecting you to work it all out alone.

For adults seeking individual therapy, please get in touch to discuss the most appropriate starting point.

For children and teenagers

The first appointment is a 90-minute Initial Family Assessment (£120). This gives us the opportunity to hear about your concerns, understand the young person's experiences and explore the wider family and relationship context. Following the assessment, I'll make personalised recommendations about the most appropriate next steps.

For adults seeking individual therapy

The first session is an opportunity for us to get to know one another and begin exploring what's brought you to therapy. We'll discuss your current difficulties, relevant background information and what you'd like to achieve, helping us begin to identify a focus for our work together.

For parents seeking support

The first session focuses on understanding your concerns, exploring what's happening for you and your family, and identifying what you'd like help with. We may explore family relationships, patterns of interaction and ways of responding to your child's needs, with the aim of developing a clearer understanding of the difficulties and possible ways forward.

For families attending family therapy

The first session provides an opportunity for everyone involved to share their perspectives, where appropriate, and explore the difficulties affecting the family. We'll begin to understand different experiences, relationship patterns and what each person hopes might change, before agreeing on an initial focus for our work together.

There is no fixed number of sessions because every individual and family is different. The amount of support needed will depend on your circumstances, the difficulties you're experiencing and what you'd like to achieve.

Some people find that short-term therapy is enough to help them make meaningful changes, while others benefit from longer-term support.

For children and teenagers, we begin with a 90-minute Initial Family Assessment (£120).

Following this, I'll make personalised recommendations about the most appropriate next steps. This may involve ongoing work with me, a referral to an affiliate therapist for individual therapy, or a place on my waitlist if working with me is recommended but I'm not currently available.

Where ongoing therapy is recommended, we'll review the work together as it progresses to ensure it continues to meet your needs.

Fees vary depending on the type of support, session length and therapist. For a full breakdown of our fees, please visit our Fees page.

For children and teenagers, the first step is a 90-minute Initial Assessment (£120). Following the assessment, recommendations will be made about the most appropriate next steps.

Yes. Online sessions are available for adults, teenagers, parent support and family therapy, where appropriate.

Online sessions can offer flexibility and make accessing support easier, particularly for those who may find travelling difficult.

Children under the age of 12 are seen in person for direct therapeutic work. For children and teenagers, the most appropriate next steps are considered following the Initial Assessment.

The suitability of online or in-person sessions depends on the type of support needed and the individual or family's circumstances. If a referral to an affiliate therapist is recommended, their available session formats will be discussed with you.

The Healing Space is based in Lymm, Cheshire, offering in-person counselling, psychotherapy, parent support and family therapy for clients across Warrington, Trafford, South Manchester and the surrounding areas.

Online sessions are also available for suitable services.

For children and teenagers, the Initial Assessment takes place with a therapist at The Healing Space. If a referral to an affiliate therapist is recommended, their location and available session formats will be discussed with the family.

The Healing Space offers support for:

• Children aged 7–12
• Teenagers
• Adults
• Parents
• Families

Services include counselling and psychotherapy, parent support and family therapy, with support tailored to each individual's or family's needs.

For children and teenagers, the process begins with a 90-minute Initial Assessment (£120). 

Following the assessment, personalised recommendations will be made about the most appropriate next steps. These may include ongoing work with The Healing Space, a referral to an affiliate therapist for individual therapy or family support, or a place on the waitlist if the recommended support is not currently available.

The Healing Space brings together therapists with a range of qualifications, professional experience and specialist areas of practice.

Our team offers support tailored to the needs of individuals and families, drawing on different therapeutic approaches and areas of expertise.

You can find out more about our therapists, including their qualifications, experience and specialist interests, on our Meet the Team page.

For children and teenagers, the process begins with a 90-minute Initial Assessment (£120). 

This provides an opportunity to understand the young person's experiences, hear from parents where appropriate, and explore the wider family and relationship context.

Following the assessment, personalised recommendations will be made about the most appropriate next steps. Depending on the family's needs, this may include parent sessions, family therapy or individual therapy with The Healing Space, a referral to an affiliate therapist for individual therapy, or a place on the waitlist if the recommended support is not currently available.

Where individual therapy is recommended, arrangements for parental involvement will depend on the young person's needs and the therapist's approach. Parental involvement will be considered alongside the young person's confidentiality and individual needs.

If you need to cancel or rearrange an appointment, please provide at least 48 hours' notice.

Appointments cancelled with less than 48 hours' notice, or missed without notice, will be charged at the full session fee unless there are exceptional circumstances.

The Healing Space is not a crisis service and cannot provide emergency or out-of-hours care. Whether you're working with me or an affiliate therapist, it's important to seek immediate help from the appropriate services if you or your child experiences a mental health crisis.

If there is an immediate risk to life or safety, call 999 or attend your nearest Accident & Emergency (A&E) department for urgent medical and mental health support.

For urgent mental health support in Warrington:

24/7 Mental Health Crisis Line (Mersey Care NHS) – Call 0800 051 1508

This service is open to people of all ages, including children and young people.

NHS 111 – Call 111 and select the mental health option to speak with trained professionals.

Additional support services:

Samaritans – Call 116 123 for free, confidential emotional support at any time.

Shout – Text SHOUT to 85258 for 24/7 support via text message.

PAPYRUS HOPELINE247 – Call 0800 068 4141 if you’re a young person struggling with suicidal thoughts, or you're worried about someone else.

CALM (Campaign Against Living Miserably) – Call 0800 58 58 58 between 5pm and midnight, particularly supporting men’s mental health.

If you're ever unsure what to do, you're welcome to reach out and I can help point you in the right direction, but please don’t wait if you or your child are at immediate risk. Help is available 24 hours a day.