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The Healing Space
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The Healing Space

Signed in as:

filler@godaddy.com

  • Home
  • Therapy Services
  • Child & Teen Therapy
  • Parent Coaching Programme
  • Support Hub
  • Courses & Workshops
  • Fees & Payments
  • FAQs
  • Contact Us
  • Client Testimonials
  • Policies & Procedures

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Frequently Asked Questions

Contact me at gemma@thehealingspacetherapy.co.uk if you cannot find an answer to your question.

The Healing Space offers a range of counselling services, including individual therapy for adults, teens, and children. I believe in an integrative approach, drawing from various therapeutic modalities to best meet your unique needs. These may include:


  • Person-Centred Experiential Therapy (PCET): Focusing on your inner resources and self-growth.
  • Cognitive Behavioural Therapy (CBT): Helping you identify and change negative thought patterns and behaviours.
  • Inner Child Work: Addressing emotional wounds from the past that may be impacting your present.
  • Expressive Art Therapy: Exploring emotions, processing trauma, and developing coping skills through creative activities like art, music, and movement.
  • Play Therapy: (For children) Expressing emotions, developing coping skills, and building resilience through play.


I offer both in-person and online therapy sessions to provide flexibility and accessibility.


Standard sessions are 50 minutes. We can adjust session length to suit your needs, especially for younger children. Extended 80-minute sessions are available, particularly for those interested in creative/expressive arts or nature-based therapy. We can discuss this further during your initial consultation.


It’s completely normal to feel a little uncertain before your first session, and I want to reassure you that we’ll go at a pace that feels right for you.

In our first meeting, I’ll start by explaining how I work, including important things like confidentiality, boundaries, and what you can expect from the counselling process. We’ll use the session to get to know each other a little, and you’ll have the chance to share what’s brought you to therapy and what you’re hoping to get from it — but there’s no pressure to go into anything you’re not ready to talk about.

You’re welcome to ask any questions you have, and together we can begin to explore what ongoing support might look like. The first session is really about building a foundation of trust and making sure it feels like the right fit for you.

My aim is to offer a safe, non-judgemental space where you feel heard, supported, and able to be yourself.


I offer a variety of therapy options, including in-person sessions at my locations in Warrington and Carrington, Manchester. I also provide online sessions for added convenience. Additionally, I offer 'Walk and Talk' and 'Ecotherapy' sessions, conducted in mutually agreed-upon outdoor locations.


You can book a free 15 minute telephone consultation session using the 'Book Now' link on the homepage. Alternatively, you can use the website contact form, email or send a WhatsApp message.


I understand that things come, but please let me know as soon as possible if you need to reschedule or cancel an appointment.


My cancellation policy is as follows:

  • No charge for cancellations with more than 48 hours' notice.
  • 50% of the session fee is charged for cancellations within 48 hours.
  • The full session fee is charged for cancellations within 24 hours or no-shows.


What we discuss in our sessions is held in strict confidence. This means that I will not share any information about our sessions with others, unless there are specific legal or ethical exceptions.


Exceptions to Confidentiality:

  • Risk of Harm: If I believe you are at immediate risk of harming yourself or others, including in cases of child abuse or exploitation.
  • Legal Obligations: I may be legally required to disclose information in certain situations, such as:
    • Acts of terrorism
    • Money laundering
    • Drug trafficking
    • Court orders (subpoena)

It is important to understand that these exceptions are in place to ensure your safety and the safety of others.



I am committed to ongoing professional development to ensure that I am providing the highest quality of care to my clients.


My current qualifications are: 


  • Adult Nursing BSc
  • Counselling & Psychotherapy BA (hons)
  • Diploma in Counselling Children
  • Adult Nursing BSc
  • Counselling & Psychotherapy BA (hons)
  • Diploma in Counselling Children and Young People 
  • Postgraduate Certificate in Parenting Coaching Techniques
  • Defining Gender, Sex and Relationship Diversity Therapy (GSRDT)
  • Advanced Diploma in CBT
  • Inner Child Healing Diploma
  • Treating Cognitive Distortions using CBT
  • Certificate in Online and Telephone Counselling
  • Ecotherapy: Walk & Talk Therapy Certificate
  • Certificate in Play and Art Therapy
  • Certificate in Neuro-Affirming Practice
  • Outdoor Therapeutic Practitioner Certificate
  • Positive Behaviour Training
    Safeguarding Children
  • Suicide Awareness Training - Supporting Autistic People
  • Mental Health Experiences and Needs of Autistic Teenagers Certificate


Yes, I am fully insured through Holistic Insurance Services to work with both adults and children aged 7 and above. I also hold an enhanced DBS certificate, which allows me to work safely and appropriately with children and young people.

My insurance includes professional indemnity and public liability cover, and I follow all safeguarding procedures to ensure a safe and supportive environment for every client. If you have any questions about how I work, I’m always happy to chat further.


While I provide ongoing therapeutic support, I am not a crisis service and cannot offer emergency or out-of-hours care. If you or your child are ever in crisis, it’s important to seek immediate help from appropriate services.


If there is an immediate risk to life or safety

Call 999 or attend your nearest Accident & Emergency (A&E) department for urgent medical and mental health support.


For urgent mental health support in Warrington:


24/7 Mental Health Crisis Line (Mersey Care NHS) – Call 0800 051 1508

This service is open to people of all ages, including children and young people.


NHS 111 – Call 111 and select the mental health option to speak with trained professionals.



Additional support services:


Samaritans – Call 116 123 for free, confidential emotional support at any time.


Shout – Text SHOUT to 85258 for 24/7 support via text message.


PAPYRUS HOPELINE247 – Call 0800 068 4141 if you’re a young person struggling with suicidal thoughts, or you're worried about someone else.


CALM (Campaign Against Living Miserably) – Call 0800 58 58 58 between 5pm and midnight, particularly supporting men’s mental health.



If you're ever unsure what to do, you're welcome to reach out and I can help point you in the right direction, but please don’t wait if you or your child are at immediate risk. Help is available 24 hours a day.



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